Complaints & Guidance

File a Complaint

The Manitoba Securities Commission (MSC) investigates complaints involving activities related to The Securities Act, The Commodity Futures Act, The Real Estate Brokers Act and The Mortgage Brokers Act. This can include concerns about financial advisers or companies, or complaints about unregistered individuals and investment scams.

All complaints are thoroughly reviewed to determine if an investigation is warranted. If necessary, the matter will be assigned to an MSC investigator who will contact the complainant to obtain further information.

In some cases a decision will be made not to investigate a complaint, or it may be referred to the police or another regulator. Further action by the complainant may be required before a decision can be made. To learn more about what happens when you make a complaint to the MSC, download the Enforcement Process Chart (PDF).

It is important to provide all relevant documents and as much information as possible when making a complaint. The MSC’s complaint form can advise you about what information is required.

Use the links on the left to learn more about different types of complaints and the steps you can take to address your concerns.